Privacy Statement

This notice describes how personal and medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Macomb Residential Opportunities, Inc.
For Residential, Group Home and Supported Living Programs 
Effective April 14, 2003.

Understanding the Type of Information We Have.

We get information in the course of providing residential care or support services to you or your family member or another person for whom you may be legally responsible. It includes dates of birth, sex, ID number and other personal information. We also get bills, reports from doctors, and reports from other health professionals. 

Our Privacy Commitment to You

We care about your privacy. The information we collect about you is private. We are required to give you a notice of our privacy practices. Only people who have both the need and the legal right may see your information. Unless you give us permission in writing, we will only disclose your information for purposes of treatment, payment, business operations or when we are required by law to do so.

Treatment

We may disclose medical information about you to coordinate your health care. For example, we may notify your doctor about care you get from our agency or another service provider.

Payment

We may use and disclose information so the care you get can be properly billed and paid for. For example, we may ask an emergency room for details before we pay the bill for your care or submit it to your insurance company.

Business Operations

We may need to use and disclose information for our business operations. For example, we may use information to review the quality of care you get.

Exceptions

For certain kinds of records, your permission may be needed even for release for treatment, payment and business operations.

As Required By Law

We will release information when we are required by law to do so. Examples of such releases would be for law enforcement or national security purposes, subpoenas or other court orders, communicable disease reporting, disaster relief, review of our activities by government agencies, to avert a serious threat to health or safety or in other kinds of emergencies.

With Your Permission

If you give us permission in writing, we may use and disclose your personal information. If you give us permission, you have the right to change your mind and revoke it. This must be in writing, too. We cannot take back any uses or disclosures already made with your permission.

Your Privacy Rights

You have the following rights regarding the health information that we have about you. Your requests must be made in writing to Macomb Residential Opportunities, Inc. at the address below.

Your Right to Inspect and Copy

In most cases, you have the right to look at or get copies of your records. You may be charged a fee for the cost of copying your records.

Your Right to Amend

You may ask us to change your records if you feel that there is a mistake. We can deny your request for certain reasons, but we must give you a written reason for our denial.

Your Right to a List of Disclosures

You have the right to ask for a list of disclosures made after April 14, 2003. This list will not include the times that information was disclosed for treatment, payment, or health care operations. The list will not include information provided directly to you or your family or information that was sent with your authorization.

Your Right  to Request Restrictions on Our Use or Disclosure of Information

You have the right to ask for limits on how your information is used or disclosed. We are not required to agree to such requests.

Your Right to Request Confidential Communications

You have the right to ask that we share information with you in a certain way or in a certain place. For example, you may ask us to send information to your work address instead of your home address. You do not have to explain the basis for your request.

Changes to this Notice

We reserve the right to revise this notice. A revised notice will be effective for medical information we already have about you as well as any information we may receive in the future. We are required by law to comply with whatever notice is currently in effect.

How to Use Your Rights under This Notice

If you want to use your rights under this notice, you may call us or write to us. If your request to us must be in writing, we will help you prepare your written request, if you wish.

Complaints to the Federal Government

If you believe that your privacy rights have been violated, you have the right to file a complaint with the federal government. You may write to:

Office of Civil Rights
233 N. Michigan Avenue, Suite 240
Chicago, IL 60601
312-886-2359
TDD  312-353-5693
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You will not be penalized for filing a complaint with the federal government

Complaints and Communications to Us

If you want to exercise your rights under this notice or if you wish to communicate with us about privacy issues or if you wish to file a complaint, you can write to:

Privacy Officer
Macomb Residential Opportunities, Inc.
2 Crocker Blvd., Suite 302
Mount Clemens, MI  48043
586-469-4480

You will not be penalized for filing a complaint.

Copies of this Notice

You have the right to receive an additional copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. Please call or write to us to request a copy.

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